General Networks

For over 25 years, General Networks has managed the design and implementation of document and record management, process management, and document capture technologies that serve over a million users at more than 150 organizations, including major entertainment, utility, manufacturing, real estate and hi-tech firms, educational institutions, multi-modal ports, state agencies, non-profits and SMBs. Our smallest system supports 20 users and our largest supports more than 60,000.

Consulting Services

Areas of coverage:

Western US including Southern CA, Northern CA, Washington, Oregon, Hawaii, Nevada, and surrounding states
Rocky Mountain Region including Colorado, Arizona, Utah
Southeastern US including Florida, Georgia, and surrounding areas

We are open to assignments throughout US that are primarily remote, with some onsite travel.

Services include:

• Sales discovery
• Demo
• Needs assessment
• Implementation
• Migration
• Process automation
• Custom solutions
• Integration
• Support

General Networks’ team includes M-Files certified Solutions Consultants, Architects and Project Managers. Other partnerships include OpenText (Content Suite and eDocs), Microsoft (SharePoint), DocuSign, Nintex, Kofax, MarkLogic and ServiceNow.

Areas of Focus

• Network Design & Consulting
• Systems Design & Integration
• Needs Analysis
• Migration Services
• Records Management Consulting
• Document Capture
• DocuSign eSignature
• Project Management
• Process Automation
• Vertical Industry Software
• Software Support
• Sales Engineering
• Custom Integrations
• Training
• Systems Evaluation
• Consulting
• EDM Software

Working With M-Files

• DocuSign implementation and integration
• Deep knowledge in various document management database systems i.e. eDocs, Content Server and SharePoint database
• SQL Server scripting
• Development frameworks/technologies: .Net (VB, C#, ASP), HTML5, CSS, JQuery, AngularJS, and more
• Workflow/Automation development
• Document migration
• Business knowledge in
  • Property management
  • Utilities
  • Entertainment
  • eLearning
  • State and local government
  • Contract management
  • Human resources
  • Risk management
  • Purchasing
  • Compliance
  • Quality management
  • Web publishing
  • Electronic Filing

Areas of Specialization

Horizontal Concentrations:

• HR: Employee Records, Employee Engagement Portals, Recruiting Systems
• Corporate Legal: Contract Management, Case Management
• Accounting: Invoice Processing
• Compliance: Records Management, Regulated Documents
• Quality Management: QMS, SOPs, Training
• Operations: Construction Project Management, Policies and Procedures
• Web/Portals: Web Publishing, Intranets, Document Subscription Services and e-Filing
• Engineering: Engineering Operations, Enterprise Drawing Management

No true vertical, however multiple clients in the following:

• Media and entertainment
• Utilities
• State and local government
• Ports/transportation
• Manufacturing and life sciences
• Real estate

Additional Products Sold & Supported

• Microsoft SharePoint, Office 365
• OpenText Content Suite, eDocs and Media Management
• Kofax (image capture)
• ServiceNow (workflow/service platform)
• Perfectus (contract/document assembly)
• Nintex (workflow)
• K2 (workflow)
• DocuSign (electronic signature)
• SeeUnity (federated search and management of documents in place)
• Software AG webMethods (middleware)
• MarkLogic (NoSQL database)

Working With Us

Contact Cathy Ashbaugh for engagement in:

• Sales Process: Discovery, demos, estimates and assistance to help close the sale
• Post Sales: Needs assessment and implementation services for new/existing accounts
• Support: Provide ongoing support to M-Files clients
• Migration: Extract content from existing DMS and migrate into M-Files